Delivery & Returns
|Country||Shipping Rate||Free Shipping||Carrier||Delivery Time|
|Australia||29.95 AUD||above 150 AUD||UPS Express||2-5 Days|
|Austria||7.95 EUR||above 100 EUR||UPS||2-3 Days|
|Bahrain||29.95 USD||above 100 USD||UPS Express||3-5 Days|
|Belgium||7.95 EUR||above 100 EUR||UPS||1-3 Days|
|Canada||20 CAD||above 130 CAD||UPS Express||2-4 Days|
|Denmark||60 DKK||above 750 DKK||UPS||2-3 Days|
|France||6.95 EUR||above 100 EUR||Colissimo||2-3 Days|
|Germany||4.95 EUR||above 100 EUR||DHL||1-3 Days|
|Italy||7.95 EUR||above 100 EUR||UPS||2-4 Days|
|Japan||4 200 JPY||above 13 900 JPY||UPS Express||2-4 Days|
|Kuwait||29.95 USD||above 100 USD||UPS Express||2-5 Days|
|Luxembourg||4.95 EUR||above 100 EUR||Post Lux||1-2 Days|
|Netherlands||7.95 EUR||above 100 EUR||UPS||1-3 Days|
|Norway||89 NOK||above 1000 NOK||UPS||2-4 Days|
|Qatar||100 QAR||above 400 QAR||UPS Express||3-5 Days|
|Saudi Arabia||160 SAR||above 400 SAR||UPS Express||3-5 Days|
|Singapore||45 SGD||above 150 SGD||UPS Express||3-5 Days|
|South Korea||40 000 KRW||above 135 000 KRW||UPS Express||3-5 Days|
|Spain||7.95 EUR||above 100 EUR||UPS||2-4 Days|
|Sweden||89 SEK||above 1000 SEK||UPS||2-3 Days|
|Switzerland||9.9 CHF||above 100 CHF||Colissimo||2-3 Days|
|UAE||100 AED||above 400 AED||UPS Express||2-4 Days|
|United Kingdom||9.99 GBP||above 100 GBP||UPS Express||2-4 Days|
|USA||15.95 USD||above 100 USD||UPS Express||2-4 Days|
|Rest Of Europe||9.95 EUR||above 100 EUR||UPS||2-4 Days|
|Rest Of World||29.95 EUR||above 100 EUR||UPS Express||3-5 Days|
* For orders within EU, UK and Switzerland, we reserve the right to charge up to €25 if the items are not collected on time and sent back.
** For orders outside of EU, taxes and duties that may be incurred by each country on imported items are the customer’s responsibility. Custom fees that may occur are based on the total value of the products entering your country. Unfortunately we have no control over this. If the items were not collected on time and were sent back, or if the customer doesn’t follow our return guidelines, we reserve the right to charge up to €200 administration fee depending on the destination.
RETURN / EXCHANGE POLICY
Every customer who made a purchase at nordicdots.com has the right to return the items within 30 days from the day of receiving the package. If you wish to exchange to another size/colour, just return the product and place a new order.
The above does not apply to products purchased on sale, which are non-refundable and may not be exchanged or returned.
FOR CUSTOMERS WITHIN EU, UK & SWITZERLAND:
For your convenience we already include a return label at a special price of €5 in each package.
How to make a return?
1. Make sure all the items are in the original condition with all the hangtags and barcodes attached.
2. Pack the items you’d like to return and attach the label found inside the box.
3. Send the return package with UPS (all countries), DHL (Germany) and Colissimo (Switzerland, France).
(!) We will issue a refund after the package is received and inspected. The return label fee of €5 will be deducted from the payout and shipping costs are not refundable. We reserve the right to withhold an additional fee or refuse to refund if the items show marks of use, makeup marks, dirt, holes, damages or are without the original barcodes and hangtags attached.
FOR CUSTOMERS OUTSIDE EU, UK & SWITZERLAND:
We don't offer prepaid return labels and it is customer's responsibility to cover the return shipping cost. If you made a purchase outside of EU, UK and Switzerland and wish to make a return, please email us to firstname.lastname@example.org for further instructions.