Delivery & Returns

Country	Shipping Rate	Free Shipping	Carrier	Delivery Time
Australia	29.90 AUD	above 150 AUD	UPS Express	2-5 Days
Austria	7.95 EUR	above 100 EUR	UPS	2-3 Days
Bahrain	29.95 USD	above 100 USD	UPS Express	3-5 Days
Belgium	7.95 EUR	above 100 EUR	UPS	1-3 Days
Canada	20 CAD	above 130 CAD	UPS Express	2-4 Days
Denmark	60 DKK	above 750 DKK	UPS	2-3 Days
France	6.95 EUR	above 100 EUR	Colissiomo	2-3 Days
Germany	4.95 EUR	above 100 EUR	DHL	1-3 Days
Italy	7.95 EUR	above 100 EUR	UPS	2-4 Days
Kuwait	29.95 USD	above 100 USD	UPS Express	2-5 Days
Luxembourg	4.95 EUR	above 100 EUR	Post Lux	1-2 Days
Netherlands	7.95 EUR	above 100 EUR	UPS	1-3 Days
Norway	89 NOK	above 1000 NOK	UPS	2-4 Days
Qatar	100 QAR	above 400 QAR	UPS Express	3-5 Days
Spain	7.95 EUR	above 100 EUR	UPS	2-4 Days
Sweden	89 SEK	above 1000 SEK	UPS	2-3 Days
Switzerland	9.9 CHF	above 100 CHF	Colissimo	2-3 Days
UAE	100 AED	above 400 AED	UPS Express	2-4 Days
USA	15.95 USD	above 100 USD	UPS Express	2-4 Days
Rest Of Europe	9.95 EUR	above 100 EUR	UPS	2-4 Days
Rest Of World	29.95 USD	above 100 EUR	UPS Express	3-5 Days

 

* For orders outside of EU, taxes and duties that may be incurred by each country on imported items are the customer’s responsibility. Custom fees that may occur are based on the total value of the products entering your country. Unfortunately we have no control over this. If the items were not collected on time and were sent back, or if the customer doesn’t follow our return guidelines, we will charge €25 administration fee.

 

---------------------------------------------------------

RETURN / EXCHANGE POLICY

Every customer who made a purchase at nordicdots.com has the right to return the items within 30 days from the day of receiving the package. If you wish to exchange to another size/colour, just return the product and place a new order.

FOR CUSTOMERS WITHIN EU & SWITZERLAND:
For your convenience we already include a return label at a special price of €5 in each package.
How to make a return?
1. Make sure all the items are in the original condition with all the hangtags and barcodes attached.
2. Pack the items you’d like to return and attach the label found inside the box.
3. Send the return package with DHL (Sweden, Germany), Colissimo (Switzerland, France), bpost (Belgium) or UPS (all other countries).

(!) We will issue a refund after the package is received and inspected. The return label fee of €5 will be deducted from the payout. We reserve the right to withhold an additional fee or refuse to refund if the items show marks of use, makeup marks, dirt, holes, damages or are without the original barcodes and hangtags attached.

 

FOR CUSTOMERS OUTSIDE EU & SWITZERLAND:
We don't offer prepaid return labels and it is customer's responsibility to cover the return shipping cost. If you made a purchase outside of EU and Switzerland and wish to make a return, please email us to info@nordicdots.com for further instructions.